📡 OfReg monitoring Flow's ongoing service issues

Following reports of service problems from local telecommunications provider Flow, OfReg, the utilities regulator, has issued a public service message stating that it has requested information from Flow regarding these issues and their resolution plans. Preliminary inquiries suggest that some customers may be experiencing intermittent dropped calls or degraded signal reception, while others may not be experiencing any issues with their voice service. 📞

The information provided by Flow did not indicate that the issues were affecting calls to emergency services, but OfReg has stated that it is making further inquiries. The regulator is actively monitoring Flow's efforts to address the service problems in a timely and reasonable manner. The evaluation of these efforts will determine if further intervention from OfReg is necessary. 🕵️‍♂️