🛃 Customs & Border Control Service introduces online payments

Streamlining services for improved customer experience

🛃 Customs & Border Control Service introduces online payments

The Customs & Border Control Service (CBC) has started the implementation of an online payment system known as COLS. The system, which is currently in its testing stages, will allow importers and traders to make online payments for single declarations up to a maximum of CI$2,500. This move is part of CBC's strategic objective to streamline its services and improve the customer experience. Deputy Director of Imports, Kevin Walton, expressed confidence in the new product and highlighted the benefits of online duty payment for customers. 🌐

The online payment option will be visible on the COLS accounts of some importers, where they can select a declaration in 'Awaiting Payment' status and make a payment for that specific declaration. A payment receipt will be emailed to the registered email address, and a release notice will be available for viewing and printing. The online payment for single declarations is the first phase of this facility, with plans to advance to multiple declarations payment in the next phase of CBC’s technology advancements. However, the release notice does not exempt the goods selected for a random inspection. 💻

As CBC transitions to its new banking service, the payment limit will also be revisited. Head of Finance Camile Beckford-Johnson mentioned that the department will continue to offer other payment methods for trades where payments would be more than $2,500 for registered customers with a bond facility. She also noted the significant bank charges associated with online payments, as CBC is expected to collect over $300 million dollars in revenue this fiscal year. 🏦